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Case study

The front desk that stopped queuing at checkout

A weekend-heavy resort swapped five-card folio splits for a single QR the whole party settles from their own phones.

ClientCoral Key Resort
IndustryHotels & Resorts

The challenge

Weekend group check-outs jammed the front desk.

Reunions, wedding parties and corporate groups all hit the same wall at checkout. The desk split one folio across four or five cards by hand, re-printed receipts, and the queue behind them grew. Collecting a deposit from every guest up front was almost impossible, so one organiser usually fronted the whole stay.

With Spleetz

One QR the whole party settles from their phones.

Now the desk shows a single Spleetz code for the balance. Each guest scans it and pays their share from their own card, and the folio settles as one transaction while the group is still saying their goodbyes. Deposits work the same way at booking, so every guest is committed before arrival.

Want the same at your property? Book a demo.